Carolina Filters is committed to providing quality products and services to its customers. All employees are responsible for a high degree of honesty and integrity in their work performance. The management and employees are responsible for maintaining a mutually beneficial work culture that meets company and customer requirements. Our dedication to customer service is, and shall remain, the highest priority within the Company.
Our goals will always be to develop our employees to their fullest potential, to continue development of client relationships through communication and trust, to improve our facilities, to employ quality personnel, and to provide affordable state-of-the-art equipment and service with quality unmatched in the industry.
The foundation of the Company, the basis for providing quality service to our customers, and the work culture of our employees, is exemplified in the establishment of the following:
Customer Service - through a commitment to quality, and to exceed customer expectations
Employee Performance - through caring for our employees and maximizing their opportunities
Profitability - through competitive, economical, pricing of goods and services, combined with continuously improving operating efficiencies
Cash Flow - through effective and efficient internal operating systems, and working capital management
Our total quality system is the means by which we meet and exceed our customers' service requirements and expectations. At Carolina Filters, Inc., our quality system consists of:
1. Quality Manual
2. Quality Procedures
3. Quality Plans
4. Quality Forms and Records
5. Quality Review and Audit Procedures
It is the total commitment to QUALITY, which has driven our Company to achieve ISO 9002 certification, for our Polymer Equipment Cleaning Division. We strive for this same level of Quality excellence within the Indoor Air Quality Division.
Carolina Filters, Inc. is committed to providing a safe work environment for its employees to ensure that accident-free work can be performed.
Contact us today for more information about Carolina Filters.